The other objective is to judge performance through operating results. The world is moving online—across all industries. Business people deploy resources of various types to achieve objectives. Thompson and Strickland have prepared a list of topics that organizations usually cover in codes of ethics: Organizations should develop procedures for enforcing ethical standards. When Ford was a dominant manufacturer the demand for the cars could be estimated and extrapolated, the market was homogenous, a regulation was limited, and manufacturing was localized. Organization-wide learning is initiated if the organization is adapting to global-level changes. Companies have a wide range of technological options from which to choose (see Table 1). Functional strategies are adopted to support a competitive strategy. This step is equally crucial for e-business planning. It results in the articulation of the corporate strategy followed by competitive and functional strategy (what it is and outcomes).”. Is the sale of cigarettes by a company ethical? WELCOME, LET THE FUN BEGIN! La Ferme Martinette operates at a disadvantage because merchandise pickup is not an option for many customers, and because it does not have personal contact with customers at the time of sale or product receipt. Social, political, economic and technology-driven events that are external to the organization have a bearing on the products, market and technology-related choices the organization makes. Strategic Management Courses. The company now sells its products in over 20 countries to clients who would have been expensive to reach without the Internet. Strategy expresses the intention of Management about the way to achieve objectives of the organization. Strategic management is the management of an organization’s resources to achieve its goals and objectives. Strategic analysis is involved with analyzing the industry in which the organization is operating its business and analysis of both the external and internal environmental factors. Vincent Sabourin is associate professor of strategy, Université du Québec à Montréal and a research associate at CEFRIO (Centre francophone d'informatisation des organisations). Not only do they need to factor in major unpredictable changes in decision making they also have to change the way people’s commitment to their organization is sought. Integrates administrative processes, decision making, leadership and motivation along with rigorous analysis. The answer to this question was that the risk owing to the astronomical escalation in the price of prime real estate was too high. Since its e-business project had high strategic value, Caractéra acquired Neomédia, a company that was on the cutting edge of Web hosting and design. For example, a company following a low-cost competitive strategy needs a production strategy that emphasizes reducing the cost of operations and also a human resource strategy that emphasizes retaining the lowest possible number of employees who are highly qualified to work for the organization. It is the capacity to see interrelationships in the web of disjointed information. A.E. Not to grant a franchise to an individual who already owns another fast-food restaurant (policy of an international fast-food chain). Strategic management is the process of decision making and planning which leads to the development of an effective strategy to help achieve organizational objectives. The strategy provides a way to deal with changes and their accompanying uncertainty both inside and outside the organization. And so uncertainty creeps up. This is the action phase of the strategic management process. When developing their e-business strategic plan, managers must take into account the number and nature of external factors that are compatible with the adoption of e-business. A strategic plan outlines a long-term perspective for the organization. Strategic Management: A Stakeholder Approach was first published in 1984 as a part of the Pitman series in Business and Public Policy. In our study, the principal value driver was efficiency for the firm and the customer. Admission will be granted only to students who secure a minimum of 60% marks in the admission test (admission policy of a university). Michel Vézina is professor of accounting, HEC Montréal and a research associate at CEFRIO (Centre francophone d'informatisation des organisations). Many of these indicators are automatically captured on Revue Gestion’s Web site (see Table 3). The extent of challenges posed by the external environment and the extent to which the system appraises the environment. It also involves the allocation of resources necessary to achieve the objectives. In the transformation of the car industry, external factors have played as important a role as have the changes within the industry itself. The functional strategy is concerned with developing a distinctive competence to provide a business unit with a competitive advantage. Some of the less profitable cultural products that RECF was unable to include in a printed catalogue are now offered on-line at lower cost. Students will learn how to conduct a case analysis, measure organizational performance, and conduct … Policies are general statements or understandings that guide managers’ thinking in decision making. Two may, however, be essentially the same. If they continue doing what they have been doing, they might end up with having a future even worse than the past. Strategies and policies, to be effective, must be put into practice utilizing detailed plans embodying minutest of ingredients necessary for operation. The following are some of the ethical questions in business: Nowadays it is widely believed that organizations should develop a written code of ethics to guide the employees in taking care of ethics in their activities. As Table 2 indicates, most of the SMEs in our study chose the preservation model. A strategic objective provides statements of definable and measurable achievements. The assumptions and forecasts on which decisions are based can be checked and if needed corrected. Strategic management is defined as the set of decisions & actions in formulation and implementation of strategies designed to achieve the objectives of an organization. Managers develop and implement a strategy to conquer the market and survive. E commerce and strategic management 1. If formulation was talking about things within the realm of the possible, implementation is pushing plans to the realm of attainable. Markets and manufacturing are global, customers demanding, regulation is tough, there is an emphasis on customized production and the assembly line is on the wane. The functioning of business was impacted more by concern for meeting escalating demand in the developed world. Every SME should experience this process, and drawing on 11 case studies, we describe how an SME should approach each stage of the process described in Figure 1. When defined this way, objectives are considered as part of strategy formulation. Modern organizations like Dell Computers, Apple, Infosys, and Singapore Airlines, have been more successful than their counterparts because their response to the environmental opportunities and threats steered them towards success. Strategic management is a process of analyzing the major initiatives that contain resources and performance in external environments, which a firm's top management manages on behalf of the company owners. In their book of 1980, Thompson and Strickland defined strategy as “the pattern of organizational moves and managerial approaches used to achieve organizational objectives and to pursue the organization’s mission. The complexity in the external domain of business has increased and forecast-based planning may no longer be feasible or reliable. The CEO must perform in many roles, requiring an almost holographic capability – as a change agent, communicator, the public face of the company; as a decider, facilitator, teacher, and mentor as well as a leader. Some businesses prefer to involve other retailers or partners in their technological solutions, and to devise a technical format that is tailored to the specific operations of their association or sector. In our view, all kind of personnel should be involved in performing the tasks of strategic management: Managers are responsible for detecting when new developments within or outside the company require a strategic response and when they don’t. There is a wrong notion among some people that strategy-making and strategy implementation are the prerogatives of senior managers only, especially the Chief Executive Officer (CEO). The following diagram illustrates the five important steps of strategic management … Strategic Management: A Stakeholder Approach was first published in 1984 as a part of the Pitman series in Business and Public Policy. Developing an “execution” mind-set. Since managers have to be involved in strategic management, they need to understand the concepts, issues, and processes related to strategic management. Disruptive technologies, changing geopolitical situations, the emergence of Japan as a manufacturing powerhouse followed by China as a factory to the world, depletion of natural resources/fossil fuels/contamination of aquifers/land as result of businesses’ activity and consumption, disenchantment with bad governance, and emergence of the global village assisted by the ICT technologies and with shifts in economic power structure (BRIC countries Brazil, Russia, India, and China emerging as a dominant economic force) compel managers to develop such systems for decision making that enable them to capture the uncertainties to the extent possible in their decision process. Resource allocation, organization, design change, and technology adoption almost churn an organization. All these threatening changes cause several internal problems for an organization. Implementation requires different skills, attitudes, knowledge, and abilities. Strategic management is both a field of knowledge and specific practical activities. It indicates a company’s competitive position that allows it to achieve higher profitability than the industry’s average. Providing managers with a rationale for evaluating competing budget requests for investment capital and new employees. Each business unit or company has its own set of departments, and every department has a functional strategy. The strategies at each level of the organization are known by the name of the level: In a single-business enterprise, three-level strategies are formulated: Corporate strategy is formulated at the top level of a diversified company (in our country, a diversified company is popularly known as ‘group of companies’ or ‘group of industries.’. After defining the targeted client base and geographic markets for new or traditional products, SME managers should plan the implementation of their e-business and decide what type of technological solution and supply chain to adopt. The time-span of the strategic plan needs to be shorter, sometimes measured in months, in the organizations involved in e-business (especially in e-retailing). On the other hand, functional strategy refers to a strategy that emphasizes a particular functional area of an organization. The CEO (most important strategy manager), Other senior managers (usually involved in proposing key elements of the overall company strategy). Competition, thus, makes it obligatory for managers to think strategically about the company’s position. General Electric Company led the transition from ‘strategic planning’ to ‘strategic management’ during the 1980s. An organizational mission is a statement specifying the kind of business it wants to undertake. Strategy-focused objectivesetting is concerned with establishing long-range objectives for the organization to achieve the vision and mission. To comprehend what is strategic management, we need to know what Strategy means. Our study shows that SMEs usually develop Web sites and e-shops that complement their products and services, and fulfill their need for identity and independence. Competitive strategy refers to a strategy that incorporates the impact of the external environment along with the integrative concerns of the internal environment of an organization. Ethics of people in the organization either as individuals or groups who are involved in developing the future direction of the organization has important implications for the stakeholders. Changes can impact the entire industry. Strategy expresses the intention of management about the way to achieve objectives of the organization. Changes are also occurring in the internal affairs of the business organizations in terms of the high turnover of employees, the loss of highly trained and skilled technical people, etc. This shows how evaluation helps in avoiding suicidal mistakes and how flexibility can be built in strategic decisions. Strategic management is defined as the process of evaluation, planning, and implementation designed to maintain or improve competitive advantage. Withdrawal from retail before any significant losses was reported was done. Because of the liberalization of trade and financial services, companies are becoming more and more globalized. Competitive advantage is the special edge that allows an organization to deal with market and environmental forces better than its competitors. Strategic management benefits all business ventures, including small business, for-profit, nonprofit and Fortune 500 companies. Other lower-level managers (strategy markers and implementers for the areas they supervise). This is certainly not true for today’s car manufacturers who have to incorporate the customers’ expectations of design, performance, and features along with more ecologically acceptable fuel options in their cars. Using inside information and securities trading. In the field of management, strategic management involves the formulation and implementation of the major goals and initiatives taken by an organization's top managers on behalf of owners, based on consideration of resources and an assessment of the internal and external environments in which the organization operates. Most successful companies have been found to have a strategic plan in the form of a written document. Effective implementation is as much a reflection on managerial capabilities as is the formulation. In. The inn was also able to save on advertising costs by reducing the number of promotional flyers it printed. They also know how to set clear and measurable goals. 3 phases of the strategic management process; The formulation phase is the cognitive phase of the strategic management process. The managerial responsibility for implementation spans the different line functions and verticals. The foregoing discussion makes it clear that in contemporary organizations managers face the challenge of ensuring sustainability and profitability amid many unpredictable and novel circumstances emanating from the external environment. Management strategies are techniques that are used to direct and control an organization to achieve a set of goals. Was our strategy based on a sound analysis of opportunities and threats? Novelty refers to the design and adoption of new operational methods in a given sector that link up new or existing participants, or introduce new products and services. The following are examples of management strategies. Strategic management provides overall direction to an enterprise and involves specifying the organization's objectives, developing policies and plansto achieve those objectives, and the… Every manager must have a clear understanding of the relevant concepts as well as the basic issues of strategic management. Strategic Management is the identification and illustration of the strategies that management implements in order to attain superior financial results for their organization, especially, in comparison to the competitors in the same industry. Kovacevic, N. Majluf, and G. Cortázar, “Strategic Impact of Information Technologies: A Review of the Literature and a Categorization of Methodologies” (Los Angeles: John E. Anderson Graduate School of Management, University of California - Los Angeles, Information Systems Working Paper No. The environment in which Henry Ford set up the automobile empire demanded less from the manufacturer in terms of differentiation and regulatory compliance. What kind of organization is it or does it like to be? The basic principle of the strategy and policy framework is as follows; The more strategies and policies are clearly understood and implemented in practice, the more consistent and effective will be the framework for enterprise plans. In a diversified company (a company having different single-line of businesses under one umbrella), strategies are initiated at four levels. Future profitability at those rents was not an attractive proposition. The strategic management process means defining the organization’s strategy. For SMEs located outside major urban centres, it is sometimes hard to find simple, economic solutions for distributing the products they sell on-line. Such a mindset requires that management time is apportioned to identifying key tasks, setting standards of performance and designing reward/motivation systems. Many companies know how to identify and take advantage of such arrangements. Its complexity may be attributed mainly to 3 reasons: leadership, organization structure, reward system, etc. Depending on the industry, government financing may be an incentive for adopting e-business. A code of ethics heightens an organization’s reputation in society. Let us consider the case of cars. This decreased turnaround on orders from 12 days to less than 48 hours, and reduced the number of errors. (answered by the intent/mission), and. It specifies the organization’s response to a designated problem or situation. Examine strategic management with the market-leading text that sets the standard for the most intellectually rich, practical analysis of strategic management. The complexity of the potential of the company makes strategic management different compared to traditional approaches and methods of management.. (policy of a manufacturing company). Examples of the functional strategy include product strategy, marketing strategy, human resource strategy, and financial strategy. Thus, managers involve themselves in the strategic management process. Corporate strategy generally affects all the business-units under its umbrella. They include strategies for leadership, administration and business execution. Their job is to track progress, spot problems and issues clearly, monitor the winds of market and customer change and initiate adjustments as needed. Practicing ethical standards must be a continuous exercise. According to David,  strategic planning is sometimes confused with strategy formulation, because strategic plan is constructed in this stage. When defined this way, objectives are considered as part of strategy formulation. Although the SMEs in this study had limited financial and human resources, they were still able to develop technological solutions that allowed them to reduce operating costs, increase capacity, diversify product and service offerings, increase exposure with clients and expand their market share. However, the company did not go on-line until 1998, and in 2000 the Auberge enhanced its Web site with more complete information; a database and real-time pricing system were also set up. Consultant support can be sought on different aspects such as a quality program if needed. Revue Gestion, for instance, established an on-line database for individual and corporate clients. In 2003, 24 per cent of the company’s clients discovered the hotel through the Internet-49 per cent were American, 42 per cent Canadian, and 3 per cent French. The purpose of this course is to enhance your capacity to do the job of a general manager responsible for strategic performance. Its publication proved to be a landmark moment in the development of stakeholder theory. They must also think strategically about the impact of changing conditions. Having the best-made product on the market. Strategy implementation requires: The objective of the evaluation phase is to check if there is any fundamental flaw in the strategy that can be corrected. The support activities are necessary for supporting the primary activities to take place. Company’s ability to create and commercialize new products. The value chain of a company consists of the company’s primary and support activities. Their beliefs about, for example, the importance of employees as individuals, of formality in communication, and belief in superior quality and service are reflected in the philosophy. These plans are set by the senior-most managers (directors in the company’s board and the CEO plus other senior-level people). The process of strategic management has been shown through a number of research studies to be the most important benefit of strategic management rather than the actual management materials, such as decisions or documents. Designing an appropriate arrangement that fits the organization’s new or emerging plans and activities would also require developing new key managers. They can show by examples – they must practice ethical standards. Preparation for implementation precedes implementation, with the groundwork done well before. Some companies have the policy of not disclosing a strategic plan to all but selective managers, while some others make only vague general statements for the reasons of competitive sensitivity. Robert E. Hoskisson is the George R. Brown Emeritus Chair of Strategic Management at the Jesse H. Jones Graduate School of Business, Rice University. The formulation phase has laid down the general direction through intent and strategy. To appoint those firms as dealers for selling accounting software who do not carry software of other software companies (policy of a software development company). When the strategic value and expertise of in-house resources are low, outsourcing is a logical solution. For example, GLP Hi-Tech, a plastics processor in St. Jean-sur-Richelieu, Que., created a Web site to attract international clients to its GLP Power division. (R. Amit and C. Zott, “Value Creation in E-Business”, Strategic Management Journal, 22, 2001, p.493-520.) And though SMEs usually have limited material and human resources at their disposal, these authors state that successful e-business solutions are still within the reach of these companies. Traditionally, the strategic plan covers more than one year. The existence of a code of ethics or code of conduct makes an environment in organizations where all people try to make ethical conduct a way of life. After acquiring a sound understanding of how to create economic value with e-business and determining the firm’s desired positioning, managers must finalize objectives relating to sales growth, cost reduction and profitability. The three phases are distinct in theory and in practice they overlap and iterate. Facilitates strategic thinking enabling the exploration of environment opportunities and analysis of threats in a holistic manner. However, most SMEs prefer to hire freelance programmers, because a partnership arrangement with a consulting firm is often expensive and time-consuming. A company has a competitive advantage whenever it has an edge over the competitors in attracting customers and defending against competitive forces. Sometimes functional strategy is called departmental strategy since each business-function is usually vested with a department. Particular mission statement, however, does not necessarily state-specific strategic objectives or operational strategies or tactics. The course correction is made possible sooner. Its trilingual site (French, English and Spanish) allows customers to view available rooms and obtain information on Montreal’s tourist and cultural offerings, adding value for its patrons and streamlining the booking process. The concepts and techniques of strategic management have evolved over the years beginning in the 1970s in a lukewarm way. The Auberge was able to recover its investment in e-business within six to eight months. You can ask a pertinent question: Is strategic management the sole prerogative or responsibility of the senior managers? This element is also involved with making decisions regarding setting short-range objectives, developing budgets and formulating functional/supporting strategies to achieve the ‘main strategy’. Hence strategies must be supported by effective tactics. It puts forward the vision of management based on internal and external environments, capabilities, and the nature of customers of the organization. It is formulated to achieve some objectives of a business unit by maximizing resource productivity. By thinking strategically about e-business, managers can select technological solutions that support the company’s business strategies and create value for the company and its customers.